WHAT'S YOUR RETURN POLICY?
We hope you'll love your order, but if it isn't quite right, simply contact our team at support@summerycopenhagen.com to start a return, our team will assist you.
We kindly inform you that shipping costs for returning and exchanging items are at your own expense. We apologise for any inconvenience this might cause.
We accept exchange and return items within 30 days, starting with the day that you receive item(s).
Note: Due to the current COVID pandemic, exchange and return parcels are accepted for longer period of time. Please ensure and have visual proof that your parcel was send back to us withing the 30 days since you have received the item(s).
WHAT IS YOUR EXHANGE POLICY?
Exchanging purchased items for a different size, colour or style:
WHAT IS YOUR RETURN POLICY?
Returning items for a monetary refund:
HOW DO I EXCHANGE OR RETURN AN ITEM?
If you wish to return or exchange an item, please follow these steps:
HOT SPRINGS
40 Archbold road
Minchinbury
NSW 2770 AUSTRALIA
Once we receive the items you wish to exchange, we will make sure to send you the new items. If you wish to return an item, we will refund you once we have received the item you wish to return.
Please note:
We only accept returns shipped directly to:
HOT SPRINGS
40 Archbold road
Minchinbury
NSW 2770 AUSTRALIA
We do not accept returns delivered to a parcel shop, to a pick up location or other locations that are not the above address, nor do we accept in person returns at the above address.